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Warrento.
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Warranty management, starting at the checkout.

Register a sale, and your customer receives the product and its warranty on their phone through a QR code. Manage after-sales requests in one place.

Join the pilotSee how it works

Being developed with pilot stores in Bolzano · Available in German and Italian

Warranty handling is often still manual.

  • Paper receipts get lost

    Customers cannot prove their purchase.

  • Tracking is scattered

    Notebooks, spreadsheets, or nothing at all.

  • Claims start with uncertainty

    "Is it still under warranty?" is answered only after a long search.

How it works

  1. 1

    Register

    Product, serial number, date and template. Several items in one sale.

  2. 2

    Show the QR

    Display it full screen or send a link by email. A certificate PDF is generated.

  3. 3

    Customer adds it

    The customer signs in with an email code and the product appears in their account.

  4. 4

    Handle claims

    Requests arrive in a queue. Reply, decide, and resolve.

Everything a store needs to start.

  • Warranty templates

    Define duration and coverage notes.

  • Fast registration

    Multiple items per sale share a single QR code.

  • Certificate PDF

    Numbered, with QR code, showing your company details.

  • Claims management

    Queue, decisions, resolutions.

  • Messaging

    Communicate with the customer. Internal notes stay private.

  • Data separation

    You only see the products you sold.

Free for your customers.

  • All warranties in a single account
  • Statutory and store warranty shown separately, each with its own end date
  • Certificates available for download at any time
  • Report a defect in a few steps
  • Clear view of what each store can see
  • Separated data
  • Sharing only with consent
  • Available in German and Italian

Customers see what is shared and confirm it. Stores cannot see each other's data.

Join the pilot programme

We are building Warrento together with stores in and around Bolzano. Early participants help shape the product.

We will use your details only to contact you about the pilot.

Frequently asked questions

Do customers need to create an account?

They sign in with an email code. A password is optional.

What if the customer gives no email at the store?

They can still claim the product by scanning the QR code.

Which languages does the product support?

German and Italian.

Can other stores see my data?

No. Each store only sees the products it sold.

How long does registration take at the checkout?

We are measuring this in the pilot and will share figures afterwards.

What does it cost?

Pricing is not final. Please join the pilot and we will get in touch.